Receptionist - Law Firm

K2 Services•Boston, MA

23h•$24 - $26•Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's downtown office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team. We are looking for team players who are proactive and are willing to do “whatever it takes” to get the job done.

Requirements

High School diploma or equivalent (GED) required
Minimum of 2 years receptionist related experience required
Law firm experience preferred
Computer proficiency in email environments, MS Office, Outlook
Strong organizational and administrative skills required
Ability to communicate both verbally and written with customers and client personnel
Ability to excel in a fast-paced, multi-tasking, team environment
Ability to effectively work independently and in a team environment
Ability to adhere and administer company’s policies and procedures
Creative thinker
Outstanding work ethic
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
Ability to work additional hours if needed

Nice To Haves

Law firm experience preferred

Responsibilities

Manage reception desk in main lobby
Greet visitors, be well spoken, clear, and patient with all visitors
Serve as focal point for visitors, customer and client personnel
Ensure lobby is clean and presentable at all times
Enforce and handle security compliance standards regarding visitor’s badges
Other Front Desk tasks as assigned (i.e., assisting visitors with special requests such as taxis and restaurants; contacting shuttle drivers for Associates and visitors; distributing Wyndham’s wireless router password to authorized users; etc.)
Maintain schedule of conference rooms and visitor offices
Order breakfast, lunch and dinner when required for meetings
Act as switchboard for internal calls
Maintain the highest levels of customer care while demonstrating a friendly and undefined
Assist associates with conference room reservations and room preparation, when they inquire, by providing guidance to customer conference room management system.
Perform duties and special requests as assigned by management and client
Ensure operating and quality standards are met based on service objectives
Maintain accuracy of required reports, logs, and measurements
Demonstrate flexibility in satisfying customer needs and ensure that any facility need is proactively addressed at all times
Ensure adherence to business guidelines including safety and security procedures