Receptionist

C&S Wholesale Grocers•Keene, NH
•Onsite

About The Position

As Receptionist, you will be the first point of contact for customers, vendors, and business partners visiting or calling the corporate offices. The position is located at 10 Optical Drive, Keene, NH, and is part-time, working Tuesday, Wednesday, and Thursday from 8 a.m. to 5 p.m. No travel is required. The role operates a telephone switchboard, answers and routes calls, provides information, takes messages, schedules appointments, and relays communications. It also involves data entry and word processing, including updating phone directories. The work environment is an office maintained at 65°F to 75°F.

Requirements

  • One to two years of customer service-related work experience.
  • Knowledge of and experience with a multi-phone-line system.
  • Familiarity with data entry.
  • Basic proficiency in Microsoft Outlook, Excel, and Word.

Nice To Haves

  • Customer service-related experience in a receptionist position is preferred.

Responsibilities

  • Operate the telephone switchboard to answer, screen, or forward calls; provide information; take messages; or schedule appointments.
  • Answer incoming calls, greet callers, provide information, transfer calls, or take messages as necessary.
  • Contact individuals to inform them of telephone calls using interoffice communication equipment or email.
  • Relay or route written or verbal messages.
  • Perform data entry or word processing tasks, such as updating phone directories.
  • Route emergency and routine calls appropriately.
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