Receptionist

Meta•Washington, DC

13d•$23•Onsite

About The Position

This role provides exceptional reception and administrative support within a legal office environment. The receptionist will greet and assist visitors, employees, law partners, paralegals, and legal administrative assistants with a professional and service-focused approach. They will also answer and handle incoming calls while maintaining professional communication and telephone etiquette, and provide administrative, clerical, hospitality, meeting, and customer service support as needed.

Requirements

High school diploma required.
3 years of related business experience preferred, with strong preference for administrative and switchboard experience, particularly in a law firm or legal environment.
Associate or Bachelor’s degree preferred.
Proficiency with MS Office Suite, specifically Word and Excel.
Excellent customer service and communication skills.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks simultaneously and meet deadlines.
Professional appearance and business attire required.
Professional and polished communication style.
Ability to work with technical equipment, including video conferencing equipment.
Computer literate.
No driving required.

Nice To Haves

3 years of related business experience preferred, with strong preference for administrative and switchboard experience, particularly in a law firm or legal environment.
Associate or Bachelor’s degree preferred.

Responsibilities

Meet and greet all visitors and employees, providing a professional welcome and excellent customer service.
Answer and route incoming telephone calls while following professional phone etiquette.
Schedule meeting rooms and ensure rooms have required supplies, beverages, and video conferencing equipment before meetings.
Support meetings by arranging meals, food, drinks, coffee, and water as needed.
Run daily reports and provide approved value-added services.
Perform clerical and administrative duties, including preparing documents, maintaining files and calendars, scheduling appointments and meetings, and assisting with deadlines.
Prepare legal documents and correspondence from draft or dictated text as required.
Perform clerical duties requiring knowledge of legal procedures and terminology.
Maintain an organized, clean, and professional lobby, workspace, supply room, and supply closets.
Order and organize office supplies when necessary.
Maintain visitor and guest security procedures.
Monitor attorney and staff whereabouts to appropriately handle calls, visitors, and questions.
Assist with issuing and tracking customer property, including ID badges, cellular phones, phone/address books, and company directories.
Serve as a firm concierge by assisting guests, clients, and staff with local information such as restaurants, coffee shops, and other nearby services.
Build professional relationships with clients and employees within the firm.
Learn and follow the firm’s culture, expectations, key personnel, and workplace procedures.
Maintain a professional appearance and provide a professional experience for all visitors.
Participate in company and community service events, firm initiatives, and philanthropic activities.
Provide value-added services as approved by the Site Manager/Supervisor.
Perform other duties as assigned.