Receptionist - #26-21682

US Tech Solutions•Cranberry Township, PA

3d•Onsite

About The Position

The Concierge serves as the first point of contact for visitors, vendors, and employees, ensuring a welcoming and professional front office experience. This role supports daily administrative operations, maintains site security and emergency protocols, and contributes to a safe, organized, and service-oriented workplace.

Requirements

High school diploma or equivalent required
1–2 years of front desk or administrative experience preferred
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Ability to multitask and remain calm under pressure
Familiarity with safety protocols and emergency procedures a plus

Nice To Haves

Professional demeanor and customer service mindset
Detail-oriented with strong organizational skills
Comfortable working in a fast-paced, safety-conscious environment
Adaptable and proactive in supporting team needs

Responsibilities

Welcome visitors in a professional and friendly manner.
Enter customers and visitors’ information into the ENVOY system
Ensure visitors and customers are signing in and out using ENVOY.
Prepare customer badges for upcoming visits.
Manage and distribute badges for visitors, customers, and contractors enter the facility.
Escort visitors to/from designated areas as needed.
Assist employees with badge replacements and access issues.
Answer and direct phone calls to appropriate personnel.
Maintain cleanliness and organization of the reception and common areas.
Coordinate with on-site catering and external vendors for food/beverage needs in collaboration with the Executive Assistant.
Manage meeting room availability and support internal meetings or customer events.
Sort and distribute mail for 4th and 5th floor employees.
Maintain employee office and cubicle assignments; order signage as needed.
Provide office management support (e.g., clearing printer jams, replacing toner, cleaning coffee machines, restocking supplies, submitting facility requests, order supplies).
Support emergency communication protocols and assist during drills or alerts.
Assist with special projects and administrative tasks as assigned by management.