Receptionist
About The Position
Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience. For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department. With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, Nissan McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.
Requirements
- Strong communication and active listening skills
- Outgoing, positive, and professional personality
- Ability to multitask in a fast-paced environment
- Punctual, reliable, and detail-oriented work ethic
- Professional appearance and customer-first mindset
- Willingness to learn and grow within the organization
- Valid driver’s license with a clean driving record
Responsibilities
- Answer incoming dealership calls in a professional and friendly manner
- Greet and welcome customers and direct them to the appropriate department
- Notify sales or service staff when customers arrive and ensure proper introductions
- Assist in scheduling and confirming sales appointments
- Support sales and internal teams with communication and coordination
- Maintain a professional and positive presence at all times
- Type memos, correspondence, reports, and other documents as needed
- Provide general administrative and front desk support
- Assist with additional tasks as assigned by management
Benefits
- Free health insurance option available
- 401(k) with company match
- HSA company contributions
- Dental & vision insurance available
- Paid vacation, PTO, and holidays
- Career advancement opportunities—we promote from within
- Employee discounts on vehicles, parts & service
- Family-owned and operated culture
- Long-term career stability
- Supportive and team-oriented environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
