Receptionist Spa Salon 10HR Shifts - Part Time

M ResortHenderson, NV
Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK.

Requirements

  • 1 year of customer service experience, preferably in a spa or related environment.
  • High School Diploma or GED.
  • Excellent communication and customer service skills.
  • Familiarity with various types of salon treatments and procedures.
  • Full knowledge and understanding of company and department rules, regulations, policies and procedures.
  • Ability to read, write, and communicate verbally in English.
  • Ability to perform basic math and accurately handle cash and credit transactions.
  • Skill in establishing and maintaining effective working relationships with staff and customers.
  • Requires being flexible and on call 24 hours a day.
  • General computer skills for entry of billings and invoices into system.

Responsibilities

  • Answer phone and books appointments for Spa/Salon facilities and services.
  • Greet guests and offers assistance and/or instruction in the use of the Spa/Salon facilities and services.
  • Oversee the Spa/Salon facilities and issues towels and equipment to guests.
  • Collect fees for Spa/Salon services from hotel and non-hotel guests; handles retail sales.
  • Maintain all Spa/Salon facilities in clean and attractive condition.
  • Maintain stock levels for all facility supplies.
  • Report any safety hazards to Supervisor.
  • Must provide courteous and friendly service to all guests and staff.
  • Perform related work as requested.
  • Greet guests and offers assistance and/or instruction in the use of the Spa facilities and services.
  • Oversee the Spa facilities and issues towels and equipment to guests.
  • Assist with collection of fees for Spa services from hotel and non-hotel guests; handles retail sales.
  • Maintain all Spa facilities in clean and attractive condition.
  • Greet quests and offers assistance and/or instruction in the use of the Athletic Club and Spa Facilities.
  • Oversee the Athletic Club and Spa facilities and issue towels, beverages, and equipment to guests.
  • Maintain Athletic Club and Spa facilities in clean and attractive condition.
  • Maintain par stock levels for Spa and Athletic Club supplies.
  • Report any safety hazards to supervisor.
  • Must provide courteous and friendly service to all guests and staff.
  • Perform related work as requested.

Benefits

  • wellness programs
  • day-one medical coverage
  • 401(k) matching
  • annual performance bonus
  • Paid time off
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