Spa Receptionist

Four Seasons Hotels and Resorts•Santa Fe, NM

2d•Onsite

About The Position

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our world class spa- a receptionist who infuses enthusiasm into everything they do and shares our passion for service excellence! We are looking for a genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests. The ideal candidate demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience. A collaborative team player who actively supports and encourages colleagues to achieve shared success is essential.

Requirements

1+ years of service industry experience and spa coordination, preferably in a high end or luxury spa environment
Flexible schedule- availability to work weekends and holidays
Ability to stand for extended periods of time
US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

Responsibilities

Create a welcoming, memorable spa experience by building genuine connections with guests from the moment they walk in the door.
Deliver exceptional hospitality with professionalism, confidence, and a solution-oriented mindset, especially when it comes to accommodating special requests.
Maintain the highest standards of cleanliness and sanitation at all times.
Demonstrate strong attention to detail and consistency in scheduling and the spa booking system to ensure maximum sales potential and guest/employee satisfaction.
Support and collaborate with the spa team to achieve shared success.
Adapt quickly in a fast-paced environment and assist Spa Therapists and Attendants as needed.