Spa Receptionist

Four Seasons Hotels and ResortsSanta Fe, NM
Onsite

About The Position

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our world class spa- a receptionist who infuses enthusiasm into everything they do and shares our passion for service excellence! We are looking for a genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with guests. The ideal candidate demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience. A collaborative team player who actively supports and encourages colleagues to achieve shared success is essential.

Requirements

  • 1+ years of service industry experience and spa coordination, preferably in a high end or luxury spa environment
  • Flexible schedule- availability to work weekends and holidays
  • Ability to stand for extended periods of time
  • US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

Responsibilities

  • Create a welcoming, memorable spa experience by building genuine connections with guests from the moment they walk in the door.
  • Deliver exceptional hospitality with professionalism, confidence, and a solution-oriented mindset, especially when it comes to accommodating special requests.
  • Maintain the highest standards of cleanliness and sanitation at all times.
  • Demonstrate strong attention to detail and consistency in scheduling and the spa booking system to ensure maximum sales potential and guest/employee satisfaction.
  • Support and collaborate with the spa team to achieve shared success.
  • Adapt quickly in a fast-paced environment and assist Spa Therapists and Attendants as needed.

Benefits

  • Free and discounted stays at 135 Four Seasons locations worldwide
  • Global growth opportunities
  • Food & beverage and spa discounts
  • Free employee meals
  • Complimentary employee parking
  • Comprehensive training & development
  • Medical benefits, including parental leave
  • 401(k) Retirement Plan
  • PTO + sick leave pay
  • A culture that breeds success and rewards
  • Competitive pay: $18.58 hourly + commission on sales
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