Full Time Receptionist - PM Shift

Life Care Services • Palo Alto, CA

3d

About The Position

Moldaw Residences is recruiting for a hospitality-focused Concierge. The role is responsible for warmly and professionally meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers. As the first point of contact for people visiting the community, the Concierge provides telephone coverage, addresses issues, handles package deliveries, prepares maintenance work orders, and assists the Business Office Manager with projects and assignments.

Requirements

• High school diploma or GED.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.
• Enthusiasm, compassion, and a passion for hospitality and senior engagement.

Responsibilities

• Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
• Provide ongoing telephone coverage.
• Resolve issues presented by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring people feel appropriately served.
• Prevent difficult situations from escalating.
• Accept delivery packages, record receipt in a log book, and notify residents of deliveries.
• Prepare maintenance work orders requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED