Full Time Receptionist - PM Shift

Life Care Services•Palo Alto, CA
•$20 - $22

About The Position

Moldaw Residences is seeking a hospitality-focused Concierge to greet residents, guests, prospective employees, suppliers, vendors, and outside service providers warmly and professionally. The role provides telephone coverage, responds to issues while supporting organizational objectives and ensuring people feel appropriately served, and helps prevent difficult situations from escalating. It also handles delivery notifications, prepares maintenance work orders, and assists the Business Office Manager with projects and assignments.

Requirements

  • High school diploma or GED required.
  • Familiarity with Microsoft Office Suite products.
  • Excellent telephone communication skills.

Responsibilities

  • Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
  • Provide ongoing telephone coverage.
  • Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring individuals feel appropriately served; prevent difficult situations from escalating.
  • Accept delivery packages, record their receipt in a log book, and notify the recipient resident.
  • Prepare maintenance work orders requested by residents and staff.
  • Assist the Business Office Manager with projects and assignments.
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