Full Time Receptionist (PM)

Silverado • Franklin, TN

11d

About The Position

Silverado Franklin is hiring a full-time receptionist to support front desk operations in a memory care community. The role helps create a welcoming environment for residents, families, and guests through professionalism, empathy, and multitasking. The ideal candidate is dependable, detail-oriented, service-oriented, and comfortable working in a fast-paced, people-focused environment.

The schedule is Sunday through Wednesday, 8:00 a.m. to 8:00 p.m. The anticipated pay range is $18–$19 USD. Employment offers are contingent on a background check, drug screening, physical, and TB testing if applicable. Silverado uses E-Verify to confirm work authorization.

Requirements

• High school diploma or equivalent.
• At least one year of experience interacting with the public by phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication skills with a focus on exceptional customer service.
• Ability to multitask and stay organized.
• Comfortable working around animals and pets.
• Ability to walk, bend, and lift up to 50 pounds.
• Reliable transportation to meet attendance and punctuality standards.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute incoming mail and prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Benefits

• 401(k) matching
• Health, dental, and vision insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Pet insurance
• Auto and home insurance
• Discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED