Receptionist (Part-time)

PACS

2d•Onsite

About The Position

The primary purpose of this part-time job position is to attend to and greet visitors and answer telephones. It is limited to clerical duties only and located within the Reception/Administrative area. This position has no clinical involvement or duties of any kind. The role involves providing general administrative and clerical support, managing visitor interactions, handling communications, scheduling, and maintaining the reception area. Confidentiality of resident information is paramount.

Requirements

High school diploma or GED.
Basic knowledge of Microsoft Suite products.
Basic knowledge of clerical functions.
Basic knowledge of multiline phone system.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
Regularly required to sit, stand, walk, and talk, read or hear.
Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator.

Nice To Haves

Previous administrative or receptionist experience preferred.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain visitor sign-in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.