Receptionist - Leon/Lamoni Office

Infinity Health•Lamoni, IA

28d•Onsite

About The Position

Every great patient experience begins with a warm welcome. At Infinity Health, our Receptionists are much more than the person behind the front desk, they're the reassuring voice on the phone, the friendly face that greets patients by name, and the steady presence that helps every visit start on the right foot. If you love helping people, enjoy staying organized, and thrive in a fast-paced environment where every day is a little different, we'd love to meet you.

Requirements

Loves helping people and providing exceptional customer service.
Enjoys staying organized and can comfortably manage multiple tasks.
Communicates with kindness, professionalism, and confidence.
Is comfortable learning technology, including Microsoft Office and electronic health records.
Works well as part of a team while taking initiative when needed.
Shares our commitment to providing quality healthcare for every patient.
High school diploma or equivalent.
Experience with Microsoft Office.

Nice To Haves

Experience in a medical office is helpful.
Strong customer service skills and a willingness to learn.
At least one year of office experience preferred.
Medical or behavioral health office experience is a plus—but not required.

Responsibilities

Welcoming patients as they walk through our doors.
Answering phone calls.
Scheduling appointments.
Helping patients navigate insurance, financial assistance, and registration paperwork.
Assisting someone at a kiosk, updating their information, or collecting a payment.
Working closely with providers and teammates to keep schedules running smoothly.
Ensuring patient records are accurate.
Helping our clinics operate efficiently.