Receptionist (Full-time, Mornings and Evenings 31-35 hours)

McGrath Family of Dealerships•Cedar Rapids, IA

1d•Onsite

About The Position

McGrath Family of Dealerships is seeking a friendly, professional, and organized Receptionist / Administrative Assistant for its Cedar Rapids, Iowa team. This entry-level role is the first point of contact for customers and visitors, helping create a welcoming and professional experience in person and over the phone while providing administrative and clerical support for dealership operations. The posting notes a path to grow into a supervisory role for the right person and opportunities for long-term career growth within the dealership group. The position is full-time, with a stated schedule of 30–38 hours per week and morning and occasional evening availability. The typical schedule is 7:00 AM–3:00 PM, with work on 1–2 Saturdays per month. The starting wage is $15–$16 per hour.

Requirements

Strong customer service skills and a professional, welcoming demeanor.
Excellent phone etiquette and verbal communication skills.
Strong administrative, clerical, organizational, and office-support skills.
Comfort with data entry, filing, document organization, and basic computer tasks.
Ability to multitask and stay organized in a busy, fast-paced office environment.
Professional appearance, communication, and behavior.
Dependability, punctuality, and ability to manage responsibilities independently.
Strong attention to detail and ability to follow established processes.
Team-oriented approach and willingness to assist customers, coworkers, and departments as needed.

Nice To Haves

Previous receptionist, administrative assistant, office assistant, front desk, or customer service experience.
Experience answering and transferring calls using a multi-line phone system.
Familiarity with Microsoft Office, email, and general office software.

Responsibilities

Serve as the front desk receptionist and provide a friendly, professional first impression for customers and visitors.
Greet customers and connect them with the appropriate department or team member.
Answer, screen, transfer, and route incoming calls using a multi-line telephone system.
Provide customer service in person and over the phone.
Perform administrative and clerical duties, including filing, data entry, document organization, and general office support.
Assist dealership departments with day-to-day administrative needs.
Maintain accurate information and communicate messages to the appropriate team members.
Keep the reception and front desk area clean, organized, and welcoming.
Balance multiple priorities while maintaining accuracy and professionalism.
Collaborate with team members to support daily dealership operations.