About The Position

The Receptionist at the Center for Geriatric Medicine helps deliver a positive patient experience throughout Freeman Health System. The role includes scheduling patient appointments, answering phone calls, updating patient registrations, and providing general information through respectful and effective communication. The Receptionist also performs other activities to help create a safe and positive environment. This is a full-time, 40-hour-per-week day position with no weekends or holidays.

Responsibilities

  • Greet customers, patients, vendors, and other visitors to the facility.
  • Answer patient questions and provide assistance and directions when necessary.
  • Register patients and ensure documentation and forms comply with state and federal regulatory requirements, including HIPAA and other applicable regulations.
  • Collect patient payments and print receipts.
  • Count and balance the cash drawer.
  • Use medical office software to schedule new and follow-up patient appointments.
  • Verify eligibility.
  • Perform other duties as assigned.

Benefits

  • Health, vision, and dental insurance
  • Retirement plan with employer match
  • Wellness program with discounts on health insurance or a cash bonus for participation
  • Milestone payments based on longevity of employment
  • Paid time off (PTO)
  • Extended sick pay
  • Learning Center designated for Freeman Family members
  • Payroll deduction at locations such as The Daily Grind, Freeman Gift Shop, and the cafeteria
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