Receptionist- Avondale Senior Village

National Church Residences•Dublin, OH

13d•Onsite

About The Position

We are seeking a professional and customer-focused Receptionist to serve as the first point of contact for our community. This role is essential in creating a welcoming, organized, and secure environment for residents, visitors, and staff. The ideal candidate is detail-oriented, approachable, and thrives in a fast-paced environment while delivering exceptional service.

Requirements

Strong communication and interpersonal skills with a customer-first mindset
Ability to manage multiple tasks and priorities efficiently
Professional demeanor with a positive and team-oriented attitude
High level of organization, attention to detail, and accountability
Ability to handle sensitive information with confidentiality and professionalism
High school diploma or equivalent required
Minimum of 6 months of general office or administrative experience, preferably in a customer service-focused role
Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer systems
Ability to quickly learn new software and systems
Maintain professionalism and a positive attitude at all times
Adhere to all company policies, procedures, and compliance standards
Support a respectful and inclusive environment that prioritizes dignity and care for all individuals
Complete all required training, including compliance, privacy, and security requirements

Responsibilities

Answer and direct incoming calls in accordance with facility procedures; take and relay accurate messages
Greet residents, visitors, and staff in a courteous and professional manner; assist with inquiries and needs
Maintain a clean, organized, and welcoming reception area; restock supplies and materials as needed
Provide directions and connect individuals with appropriate departments or personnel
Support administrative functions including data entry, filing, photocopying, and document organization
Process incoming and outgoing mail and deliveries
Assist with tracking facility keys and coordinating manager schedules
Provide support with leasing activities, as needed
Respond to and assist with resident requests in a timely and professional manner
Perform additional duties as assigned

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family. Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account. Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
Parental Leave paid at 100% for four weeks. Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers.
Company provided Life & ADD insurance and Disability coverage.
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking .
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses.
Paid Time Off (PTO) and 9 paid Holidays.