Receptionist (Raynham)

DENTAL DREAMS•Raynham, MA

About The Position

KOS Services Inc. / Dental Dreams LLC is hiring a Receptionist in Raynham, Massachusetts. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a dental office. The receptionist works as part of a team and helps maintain a clean, professional office environment while supporting patient records, insurance processes, payments, and treatment-plan communication. KOS Services Inc. / Dental Dreams LLC provides dental services in first-class facilities to people in underserved communities. The company describes its staff as central to its success and is committed to an inclusive and diverse workplace.

Requirements

Customer service experience.
Receptionist experience.
At least one year of experience in a current or recent job.

Nice To Haves

Experience with Dentrix and/or Eaglesoft.
Interest in training to become a Dental Assistant and/or Office Manager.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments in line with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Verify dental benefits accurately.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.