Receptionist-PRN-Internal Medicine-Provo

Revere Health • Provo, UT

6d • Onsite

About The Position

ON CALL Receptionist needed for our busy Internal Medicine/Endocrinology office. Taking inbound phone calls from our patients, scheduling appointments and taking messages for our providers. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing outstanding customer service.

Requirements

• Bilingual spanish speaking.
• Excellent computer, telephone, and communication skills.
• Customer service skills, organization, and attention to detail.
• Dependable, a team player, friendly and professional.
• Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system.
• High school diploma or equivalent.

Nice To Haves

• Medical office experience preferred but not required.

Responsibilities

• Taking phone calls from patients, answering or referring inquiries appropriately.
• Optimizes patient satisfaction, utilization by scheduling appointments by telephone or in person through computer software systems.
• Contributes to team effort by accomplishing related results as needed.
• Ability to sit or stand for prolonged periods of time.
• Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information.
• Responds appropriately to unexpected office events and situations.
• Protects the right of patients by maintaining confidentiality of personal, health and financial information.
• Maintains operations by following policies and procedures.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED