Receptionist (PRN)
About The Position
Be the Warm Welcome That Sets the Tone. Step into a vital role where compassion meets professionalism. As a Receptionist, you will be the first point of contact for residents, families, and visitors, and will create a positive and welcoming experience from the moment they walk through the door. This position is more than answering phones – it’s about building connections, providing clear communication, and supporting the smooth flow of daily operations in a fast-paced, caring environment. If you thrive on helping others and keeping things running with a smile, this is the place for you.
Requirements
- Minimum of 2 years of relevant, hands-on experience.
- Confidently navigate tools like Word, Excel, and Outlook.
Responsibilities
- Professionally answer and direct incoming calls, delivering clear, accurate messages that ensure seamless communication.
- Greet and assist residents, visitors, and guests with warmth and professionalism, guiding them throughout Londonderry Village.
- Manage reservations for conference rooms, event spaces, and company vehicles, supporting staff scheduling needs.
- Serve as a backup for taking resident and external room reservations, ensuring smooth access to spaces.
- Ensure keys are prepared and available in coordination with scheduled reservations.
- Assist residents, families, and staff by submitting accurate work order requests into the WorxHub system.
- Provide backup coverage at other reception areas as required, maintaining consistent service across the community.
- Deliver secretarial and clerical support to departments such as Social Services, Therapeutic Recreation, and Nursing Assessment.
- Coordinate volunteer receptionist and greeter schedules when needed to ensure coverage.
- Retrieve Face Sheets from the Electronic Health Record (EHR) system to support care planning.
- Prepare and send care plan meeting notifications to agents under Power of Attorney via mail or email in a timely and accurate manner.
- Take on additional duties as assigned to support the overall mission and smooth operation of Londonderry Village.
Benefits
- Medical, Vision, and Dental Insurance
- Generous Paid Time Off - vacation, sick, and personal days
- 403(b) Retirement Plan with Company Match - up to 8%
- Company-Paid Life Insurance, Accidental Death, and Short-Term Disability
- Health Reimbursement Account (HRA)
- Wellness Incentives for Annual Checkups
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
