Receptionist

Boys & Girls Clubs of Greater Memphis • Memphis, TN

16h • Onsite

About The Position

As a Receptionist, you will be the first point of contact for the Juice Plus+ Technical Training Center. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet visitors. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree

Nice To Haves

• additional certification in Office Management is a plus

Responsibilities

• Greet and welcome guests as soon as they arrive
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Keep inventory of office supplies
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Data entry and management for club members in the building

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED