Receptionist, Administration

BDO•Portage la Prairie, MB

1d•Hybrid

About The Position

Our Portage la Prairie office is looking for a Receptionist to join the Administration team. This role involves attending to customer inquiries, managing calls and emails, maintaining the front desk and meeting areas, handling mail and payments, creating customer records, providing administrative support, assisting with meeting setups and catering, communicating building maintenance needs, managing office supplies, sending reports to management, submitting expense reports, and performing month-end invoicing and compliance work. The ideal candidate will demonstrate BDO's core values of Integrity, Respect, and Collaboration, understand client needs, and contribute to a positive and innovative work environment.

Requirements

Ability to clearly and confidently communicate with others
Strong Microsoft Office skills for data entry and analysis
At least 2+ years’ experience in a fast paced, customer driven environment, and have had experience in completing tasks simultaneously
Ability to work with and maintain confidentiality with sensitive information
Ability to stay organized within a busy work environment
You have a cheerful outlook and a high energy personality
You are well organized and have an eye for detail
You are self-motivated to work independently and are a good team player

Nice To Haves

Office Administration diploma or similar education would be considered an asset
If you have training and/or experience in office administration tasks would be considered an asset

Responsibilities

Attending to all customer inquiries, whether by phone or walk-in, in a timely and professional manner
Receiving and routing calls, providing assistance and directing inquiries to proper departments or individuals
Receiving and routing incoming general emails, faxes and voicemails and directing to the proper departments or individuals
Maintaining the front desk and reception area in an organized and professional manner
Maintaining our meeting areas in an organized and professional manner
Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
Receiving and processing payments in addition to preparing bank deposits
Creating and/or updating new customers and projects
Providing administrative support where needed to the team
Assisting in set up of meeting rooms and catering for training and various events
Delivering communication on general building maintenance
Ensure reception is opened/closed appropriately, ensure security requirements set each night and holidays
Order office stationary and supplies
Sending weekly reports to management and above
Submitting expense reports, as required as well as Month-end invoicing
Compliance work and other ad hoc duties as required