Part-Time Receptionist - Holman Lincoln

Holman•Mount Laurel, NJ

4d•$20 - $25•Onsite

About The Position

Holman Lincoln has an outstanding opportunity for a Part- Time Receptionist to join their team and the Holman family! This role is 3 days a week from 4pm - 7pm, and every other Saturday from 9am - 5pm. The Receptionist will act as the first point of contact for visiting customers, meet and greet customers with courtesy and professionalism, and make a friendly and premium-brand appearance. They will engage customers to determine their automotive needs and appropriately route them to our service and parts businesses. The role also involves building strong relationships with customers and dealership employees, maintaining a high and consistent level of premium-brand customer service, and using premium-brand telephone techniques and etiquette. Additionally, the Receptionist will assist the Service Department in clerical duties.

Requirements

High School Diploma or equivalent combination of education and customer service experience.
Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.
Proven outstanding customer service, preferably with a premium brand.
Listen and retain information accurately.
Excellent interpersonal skills, both in person and over phone.
Team-oriented and flexible/multi-tasking.

Responsibilities

Act as the first point of contact for visiting customers.
Meet and greet customers consistently with courtesy and high level of professionalism.
Make a friendly and premium-brand appearance.
Engage customers to determine their automotive needs.
Appropriately route customers to our service and parts businesses.
Build strong relationships with customers and dealership employees.
Maintain a high and consistent level of premium-brand, customer service.
Use premium-brand telephone techniques and etiquette.
Assist Service Department in clerical duties.