Part-Time Receptionist (Peds)

Medical Associates of NWA•Fayetteville, AR

14d

About The Position

NWA Pediatrics, a MANA Clinic, is seeking a part-time receptionist to serve as a first point of communication with patients and families. The receptionist checks patients in, collects and enters demographic information, answers a multi-line phone, and schedules appointments. A professional attitude and appearance are required. The applicant must be available Monday through Friday and should have exceptional customer service skills, be self-motivated and reliable, and pay close attention to detail. Clerical experience is preferred. Northwest Arkansas Pediatrics provides care to children and their families, with clinic locations in Fayetteville and Pinnacle Hills. It is part of Medical Associates of Northwest Arkansas (MANA), an independent physician group whose mission is to improve quality of life through compassionate, comprehensive, quality healthcare. MANA offers eligible team members medical, vision, and dental insurance; HSA or FSA options with medical insurance; voluntary accident and critical illness coverage; employer-paid life and short- and long-term disability benefits; a 401(k) match and profit sharing; paid time off and paid holidays; corporate discounts; and one-on-one training and development at hire.

Requirements

High school diploma or GED.
Exceptional customer service skills.
Self-motivated and reliable.
Attention to detail.
Professional attitude and appearance.
Available to work Monday through Friday.

Nice To Haves

Clerical experience.

Responsibilities

Manage all phases of the patient encounter as outlined in the procedure manual.
Verify patient name, address, phone number, health insurance coverage, primary physician, and referring physician.
Check patients in and obtain and enter demographic information.
Answer multi-line phones.
Open the department on time.
Schedule patient appointments.