Receptionist - STIIIZY Willow Pass

STIIIZY • Concord, CA

1d • Onsite

About The Position

The Receptionist serves as the first point of contact for customers in the retail space and on the phone. They understand that because they are the first faces to greet customers, they must be exceptional at creating intentional customer experiences by being enthusiastic, personable, and welcoming upon every customer’s interaction with the store. This position starts as a part-time role at $21/hour. Work as a team player and contribute to a positive working environment. Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values. Welcome patients, customers, and visitors with a warm and friendly first impression. Efficiently manage patient check-in procedures, verifying necessary documentation and identification, ensuring compliance with relevant regulations. Provide basic information about available products, services, and procedures, assisting patients in understanding the offerings/benefits. Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service. Adhere to all company training and operational standards and procedures. Adhere to all relevant laws and regulations governing the dispensary’s operations. Be knowledgeable around company communication, rollouts, directives, and procedures. Abide by all company policies and programs.

Requirements

• Minimum 21 years of age
• High school diploma
• Open availability is defined as the ability to work all hours required without restrictions, including days, evenings, weekends, overnight shifts, and holidays.
• All employees must be able to work 2 weekend days (Friday-Sunday), but management reserves the right to assign days depending on workforce needs

Nice To Haves

• Hiring preference will be given to those candidates with open availability

Responsibilities

• Welcome patients, customers, and visitors with a warm and friendly first impression
• Efficiently manage patient check-in procedures, verifying necessary documentation and identification, ensuring compliance with relevant regulations
• Provide basic information about available products, services, and procedures, assisting patients in understanding the offerings/benefits
• Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service
• Adhere to all company training and operational standards and procedures
• Adhere to all relevant laws and regulations governing the dispensary’s operations
• Be knowledgeable around company communication, rollouts, directives, and procedures
• Abide by all company policies and programs
• Work as a team player and contribute to a positive working environment
• Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
• Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values

Benefits

• Retirement plan (IAP) with Employer contributions
• Full time status based on seniority
• Medical Insurance for part time and full-time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• Sample incentives (when available)
• Annual employee appreciation discounts on STIIIZY merchandise
• Paid holidays
• Employee discounts on top of already highly competitive prices
• Company-sponsored events and team-building activities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED