Medical Receptionist - Willow Park

North Star Diagnostic Imaging•Willow Park, TX

5d•$17 - $18•Onsite

About The Position

Serves patients and referring physicians by scheduling appointments, maintaining records and accounts, and taking patient payments. The role requires welcoming patients and visitors, optimizing patient satisfaction by scheduling appointments, and keeping appointments on schedule. The Medical Receptionist will comfort patients by anticipating anxieties, answering questions, and maintaining the reception area. They will ensure treatment information is available by filing and retrieving patient records, maintain patient accounts by updating personal and financial information, and obtain revenue by recording and updating financial information, collecting patient charges, controlling credit, and expediting third-party claims. The position also involves responding to emergencies, protecting patient confidentiality, and maintaining operations by following policies and procedures.

Requirements

Multi-tasking
Flexibility
Telephone Skills
Customer Service
Time Management
Organization
Attention to Detail
Scheduling
Word Processing
Professionalism
Quality Focus

Responsibilities

Greets patients and visitors in person or on the telephone, and answers or refers inquiries.
Schedules patient appointments in person or by telephone.
Keeps patient appointments on schedule.
Anticipates patient anxieties, answers patient questions, and maintains the reception area.
Files and retrieves patient records to ensure availability of treatment information.
Obtains, records, and updates personal and financial information for patient accounts.
Records and updates financial information, records and collects patient charges, controls credit, and expedites third-party claims.
Responds to emergencies and helps patients in distress.
Maintains confidentiality of personal and financial information.
Follows policies and procedures and reports needed changes.
Contributes to team effort by accomplishing related results as needed.