Part Time Receptionist - Oakpark Retirement

Claridge HomesOttawa, ON
Onsite

About The Position

Oakpark Retirement Community is seeking a Part-Time Receptionist to join their team. This role is responsible for providing a warm welcome to visitors and callers, offering secretarial support to management, and maintaining various daily records. The community is locally owned and operated, focusing on ensuring residents live a meaningful, engaged, and joyful life with dignity in a safe and happy environment. Riverstone offers a full continuum of care, including Independent, Assisted Living, and Memory Care. They foster an environment of job satisfaction, respect, responsibility, loyalty, and personal growth, seeking positive, caring team members who want to make a difference in the lives of seniors.

Requirements

  • Grade 12 minimum
  • Minimum of three years’ related experience, preferably in the health care industry
  • Secretarial skills and experience with office procedures required
  • Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
  • Work as part of a team
  • Capable of adapting to different situations and change
  • Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

Nice To Haves

  • Bilingualism in French and English an asset

Responsibilities

  • Provide full secretarial support for the General Manager and other department managers
  • Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required
  • Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
  • Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
  • Observe coming and goings of residents from facility
  • Handle payments from residents or family members
  • Sort incoming mail for distribution to residents and all departments
  • Present a positive image of the residence to the public
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