Casual Receptionist - Oakpark Retirement

Claridge HomesOttawa, ON
Onsite

About The Position

Oakpark Retirement Community is seeking a Casual Receptionist to join their team. This role is responsible for providing a warm welcome to residents, visitors, and callers, as well as offering secretarial support to management. Riverstone Retirement Communities is committed to providing a meaningful, engaged, and joyful life for its residents through a full continuum of care. They foster a work environment that values job satisfaction, respect, responsibility, loyalty, and personal growth, and they are looking for positive, caring team members who want to make a difference in the lives of seniors.

Requirements

  • Grade 12 minimum
  • Minimum of three years’ related experience, preferably in the health care industry
  • Secretarial skills and experience with office procedures required
  • Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
  • Work as part of a team
  • Capable of adapting to different situations and change
  • Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

Nice To Haves

  • Bilingualism in French and English an asset

Responsibilities

  • Provide full secretarial support for the General Manager and other department managers.
  • Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
  • Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
  • Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
  • Observe coming and goings of residents from facility.
  • Handle payments from residents or family members.
  • Sort incoming mail for distribution to residents and all departments.
  • Present a positive image of the residence to the public.
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