Full Time Receptionist - Willowbend Retirement

Claridge Homes • Ottawa, ON

4d • Onsite

About The Position

Willowbend Retirement Community is seeking a Full Time Receptionist to join their team. Riverstone Retirement Communities is a locally owned and operated company dedicated to ensuring residents live a meaningful, engaged, and joyful life in a safe and happy environment. Riverstone offers a full continuum of care with various lifestyle options, including Independent, Assisted Living, and Memory Care. The company fosters an environment of job satisfaction, respect, responsibility, loyalty, and personal growth, and is looking for positive, caring team members to make a difference in the lives of seniors.

Requirements

• Grade 12 minimum
• Minimum of three years’ related experience, preferably in the health care industry
• Secretarial skills and experience with office procedures required
• Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.
• Work as part of a team
• Capable of adapting to different situations and change
• Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

Nice To Haves

• Bilingualism in French and English an asset

Responsibilities

• Provide full secretarial support for the General Manager and other department managers.
• Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
• Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.
• Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.
• Observe coming and goings of residents from facility.
• Handle payments from residents or family members.
• Sort incoming mail for distribution to residents and all departments.
• Present a positive image of the residence to the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED