Receptionist

Barksdale Federal Credit Union•Shreveport, LA

23h•Onsite

About The Position

The Receptionist serves as the first point of contact for members and visitors by answering incoming telephone calls, greeting members and guests as they enter the branch in a professional and courteous manner, and directing inquiries to the appropriate employee or department. This position provides general information and assistance to members while performing a variety of administrative and clerical duties that support daily branch operations. Responsibilities include assisting branch personnel with operational and administrative tasks as needed while maintaining the confidentiality of member information and ensuring compliance with all credit union policies and procedures.

Requirements

High school diploma or equivalent
Basic understanding of financial services and products provided by the credit union
General knowledge of bank teller policies and procedures
Excellent communication and interpersonal skills
Proficiency in basic computer skills and willingness to learn new software/systems
All employment applications must be submitted electronically.
As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.

Responsibilities

Serves as the first point of contact for members and visitors.
Answers incoming telephone calls.
Greets members and guests professionally and courteously.
Directs inquiries to the appropriate employee or department.
Provides general information and assistance to members.
Performs a variety of administrative and clerical duties to support daily branch operations.
Assists branch personnel with operational and administrative tasks as needed.
Maintains the confidentiality of member information.
Ensures compliance with all credit union policies and procedures.

Benefits

Medical, Dental & Vision Insurance
24/7 Teledoc Health Access
Mental Health Support through Employee Assistance Program (EAP)
Paid Life & Long-Term Disability Insurance
Wellness Programs
Generous Paid Time Off (156 hours annually)
8 paid holidays
Volunteer Time & Opportunities
401(k) with Company Match
Financial Wellness Tools (free financial advising, free Barksdale Federal Credit Union membership, education around money management)
Education Assistance Program (reimbursement for up to 90% of tuition costs)
Career Development (in person and online training, certifications, leadership programs)
Employee Recognition & Milestones (service anniversary program)