Receptionist Fieldstone at Chester Springs

LCB Senior Living•Eagle, PA

3d•$17 - $19•Onsite

About The Position

LCB Senior Living is hiring a Receptionist at Fieldstone at Chester Springs. The Receptionist provides courteous, professional front-desk and clerical support to residents, visitors, coworkers, and prospective residents, while representing the Residence and LCB Senior Living's mission and core values. The role also supports community occupancy through positive interactions with potential residents, family members, and professionals. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 4:00 p.m., with weekend shifts from 4:00 p.m. to 9:30 p.m. The wage range is $17.00–$19.00 per hour, based on years of experience.

Requirements

Knowledge of basic telephone reception systems and techniques.
Ability to handle incoming calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
Ability to respond calmly and completely to emergency situations.
Ability to communicate in English orally and in writing.
Focused and dedicated to providing excellent customer service.
Six months to one year of prior reception experience in an office environment.
Physical ability to lift and carry at least 15 pounds.
Physical ability to push and pull carts and continuously walk, sit, and stand.
Physical ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks require.
Finger and hand dexterity to handle and manipulate instruments and equipment; visual and auditory acuity.
Ability to type and use a computer, and to use good body mechanics.

Nice To Haves

High school diploma or GED.
Typing or word-processing experience.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community positively and interact with prospective residents, family members, and professionals to support community occupancy.
Handle incoming telephone calls professionally and courteously and direct them appropriately.
Greet guests and visitors professionally and courteously and direct them appropriately.
File correspondence and sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front-desk activities and keep the front desk neat and orderly.
Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or police.
Attend required in-service training sessions and orientations.
Respond to residents' needs courteously.
Regularly update the communication log book.
Maintain and stock community brochures.
Perform duties and responsibilities with a positive attitude.