Receptionist - Senior Living / Spokane, WA

Avamere•Spokane, WA

5h•Onsite

About The Position

The Receptionist at Avamere at South Hill serves as the first point of contact for residents, visitors, and staff in an independent living, memory care, and/or assisted living facility. The role provides a welcoming and organized environment by greeting people, answering phones and inquiries, and handling administrative tasks that support campus operations and resident well-being. The position is full-time, Monday through Friday on the day shift, at Avamere at South Hill, 3708 E 57th Ave, Spokane, WA 99223. The wage is $19–$21 per hour, depending on experience.

Requirements

One or more years of experience in a clerical position, preferably in a healthcare setting.
Passion for caregiving and enhancing residents’ quality of life.
Excellent communication skills for interacting with residents, families, and staff.
Ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
Ability to provide a positive and helpful experience for residents and visitors.
Ability to address issues and find solutions efficiently.
High standard of confidentiality and honesty.
Strong analytical skills and ability to evaluate and solve problems with minimum assistance.
High school diploma or equivalent.
Compassion for and desire to work with the elderly.
Ability to create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

Responsibilities

Warmly welcome visitors, residents, and staff; provide information and direct them as needed.
Answer and direct phone calls, take messages, and ensure prompt communication.
Answer questions about the facility, resident status, services, and general information.
Manage mail, packages, and deliveries; schedule appointments; and assist with filing, data entry, and other light clerical duties.
Maintain accurate records of visitors, deliveries, and appointments, and protect confidential information.
Maintain a clean and organized reception area and contribute to a positive atmosphere.
Facilitate communication between residents, families, and staff, escalating concerns to appropriate personnel.
Assist with transportation scheduling, guest meal coordination, and other tasks as needed.
Ensure necessary information is up to date and readily available.
Perform other duties as assigned.

Benefits

Comprehensive medical, dental, and vision plans, with low individual and family deductibles; benefits eligible at 30+ hours per week.
401(k) retirement plan with discretionary employer match.
Paid time off (PTO).
Premium pay for holidays worked, conditions apply.
Employee Assistance Program (EAP).
Canopy confidential support for mental health, stress, family needs, and work/life balance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Commuter Expense Reimbursement Account (CERA).
Voluntary and supplemental insurance options, including voluntary life and AD&D, short- and long-term disability, whole life, accident, critical illness, and hospital indemnity.
Legal services.