Driver Manager - Spokane, WA

Temco Logistics•Spokane Valley, WA

2d•$75,000 - $80,000•Onsite

About The Position

Temco Logistics, a subsidiary of The Home Depot, is seeking a Driver Manager to support operational excellence and driver success in final-mile Home Appliance Installation delivery. The role focuses on proactive driver engagement, compliance oversight, performance coaching, safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment. The position is based onsite in Spokane Valley, Washington, and is full time, with a stated salary range of $75,000 to $80,000 per year.

Requirements

Knowledge of transportation operations, including routing, scheduling, DOT compliance, and safety compliance.
Hands-on leadership ability.
Ability to fill in during absences or busy business seasons.
Ability to support compliance, safety, customer service, and driver performance requirements.

Nice To Haves

Home Appliance Installation experience or mechanical aptitude and the ability to learn the home appliance installation process.
Bilingual candidates are encouraged to apply.

Responsibilities

Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
Train and onboard new customer service staff.
Build office and driver schedules and ensure hours adherence.
Review payroll accuracy and partner with Driver Managers on route adjustments.
Manage check-in compliance and daily exception processing, including MARS, reschedules, and cancellations.
Order office supplies and maintain proper staging of product and paperwork.
Support inbound and outbound processes in 3PL locations.
Investigate freight and Sedgwick claims.
Assess waste and recycling operations and recommend improvements.
Lead and support drivers daily to ensure readiness and success.
Monitor performance metrics and coach for improvement.
Oversee DOT compliance and safety standards for drivers and equipment.
Conduct on-road observations and Safe Work Habits Assessments.
Partner with operations to optimize routes and maintain fairness.
Promote professionalism and customer satisfaction.
Fill in during absences or busy business seasons.