Receptionist

Raymond James•Victoria, BC

4h•CA$40,000 - CA$50,000

About The Position

This role will be reporting to the Branch Administrator, providing ongoing administrative support to the branch, and its clients. As the branch’s first point of contact, the receptionist expertly manages client interactions and maintains seamless office operations and embodies the pinnacle of professionalism and efficiency. The ideal candidate will be responsible for maintaining an orderly office environment, preparing and cleaning boardrooms, maintaining common kitchen area, setting up events, coordinating catering services, and providing receptionist duties. This role is crucial in ensuring the smooth operation of our Branch and supporting our team in delivering exceptional service.

Requirements

Proficient in MS Office including Word, Excel, and Outlook
Excellent Verbal, written and interpersonal communication skills
Strong customer service skills
Superb organizational and prioritization abilities
Must have a professional and reliable demeanor
The ability to be adaptable and flexible
Thrives in a fast-paced work setting
Maintain a friendly and professional conduct
Minimum 2 years of Reception/Administrative Assistant experience

Responsibilities

Answer all incoming calls on the main switchboard
Greet and assist visiting clients and guests
Ensure the office is kept clean, stocked and organized, including boardrooms, common areas, kitchens, and supply rooms
Handle and correctly escalate incoming client calls
Distribute and post mail
Accept, distribute and arrange all courier pick-up and deliveries
Organize and book branch boardroom meetings
Set up prior to and clean up after boardroom presentations; and after individual client/advisor meetings
Operate video and audio-conferencing equipment
Clean and set up boardrooms for meetings, including arranging furniture, setting up audio-visual equipment, and ensuring all necessary materials are available
Assist in the planning and execution in office events, including setting up, arranging decorations, and coordinating logistics
Manage catering orders for branch meetings and events, ensuring timely delivery and proper setup
Monitor and replenish office supplies, ensuring all necessary items are stocked and available
Assist with various administrative tasks as needed, including data entry, filing, and document preparation