Receptionist (PT)

UHS•Orlando, FL

1d•Onsite

About The Position

Central Florida Behavioral Hospital is a 174-bed, private psychiatric center located in Orlando, FL. The hospital provides 24-hour emergency services. Central Florida Behavioral Hospital offers a full continuum of care including inpatient treatment services for children, adolescents and adults; and partial hospitalization, intensive out-patient and ECT services for adults. Our treatment philosophy is based on a team approach that treats patients with dignity and respect, while delivering high-quality care. Position Summary The Receptionist is responsible for greeting and assisting visitors and patients, answering the switchboard, managing mail, documenting incoming deliveries, and providing clerical support as assigned. Assists in the facilitation of safety and security initiatives including announcing codes, assuring visitor sign-in/out, reviewing and documenting patient belongings, and identifying escalation issues in the reception area.

Requirements

Ability to pass a Level 2 Background Investigation.
High School graduate or equivalent required.
Two (2) years receptionist secretarial required.
Must have a pleasant voice and excellent telephone manners.
Must be proficient in Microsoft Office.
Have the ability to prioritize multiple assignments simultaneously and must be able to deal professionally and diplomatically with all staff and the general public.
Must have ability to utilize confidentiality and tact in the disposition of daily and assigned projects and all other facets of the position.
Must be available to attend the full hospital and departmental orientations: Week 1: M-F 8 AM - 5 PM

Nice To Haves

One (1) year experience in the health care field preferred.

Responsibilities

Answers telephone in a timely manner and directs the caller to the appropriate department or employee.
Greets visitors to the building, creating a warm and welcoming environment. Determine reason for visit. Assure sign-in/out procedures are followed and temporary badges created as needed.
Manages patient visitation to ensure appropriate process are followed such as number/age/relation of visitors, collecting personal belongings, etc.
Accepts, reviews and documenting patient belongings. Notifies appropriate staff to ensure timely delivery to unit/patient.
Receives, sorts and forwards incoming mail. Maintains and routes publications. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)