Receptionist (Weekends)

HMG Healthcare LLC • De Soto, TX

2d • Onsite

About The Position

A Long-Term Care (LTC)/SNF Receptionist acts as the primary point of contact, ensuring a welcoming environment while managing high-volume calls, visitor check-ins, and administrative tasks in a skilled nursing or assisted living facility. They maintain front desk security, support staff with clerical duties, and uphold resident confidentiality.

Requirements

• High school diploma or GED required.
• 0–2 years of reception or customer service experience (healthcare environment preferred).
• Strong communication, proficiency in Microsoft Office, and ability to manage multi-line phone systems.
• Exceptional patience, empathy, a professional demeanor, and a positive, calm personality.

Responsibilities

• Greet visitors, family members, and staff warmly, ensuring they feel welcomed and supported. Monitor visitor logs and enforce security protocols.
• Answer multi-line phone systems, take messages, and direct calls to appropriate staff efficiently.
• Assist with office tasks including filing, data entry, sorting mail, and operating office equipment.
• Coordinate with departments on admissions, maintain resident rosters, and assist with staff paging.
• Adhere to HIPAA regulations, patient confidentiality policies, and the Resident’s Bill of Rights.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED