Receptionist

ServiceSource, Inc. • Fayetteville, NC

7d • Onsite

About The Position

This part-time role answers and directs incoming calls while providing general administrative and clerical support aligned with the ServiceSource mission. Responsibilities include record tracking and review, document processing and system uploads, maintaining visitor status for the Ames Street location, coordinating vendor access, email correspondence, and managing incoming and outgoing mail.

Requirements

• High school diploma or General Educational Development (GED), required.
• Valid NC North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).
• Must be able to work with people internally and externally at all levels of an organization.
• Excellent oral/verbal communication skills.
• Detail-oriented and able to carry out work with the highest levels of accuracy.

Nice To Haves

• 1-2 years receptionist experience preferred.

Responsibilities

• Operate the switchboard by receiving incoming calls, routing them to appropriate personnel, and providing general organizational information as needed.
• Receive and monitor visitors by welcoming on-site guests, determining the nature of their business, notifying appropriate staff, and discouraging unauthorized entry.
• Process, receive, sort, and route incoming mail and faxes; forward communications to appropriate personnel; maintain and replenish office and kitchen supplies, including placing and tracking supply orders.
• Provide administrative support to staff, including updating Excel spreadsheets and Word documents with attention to detail, and performing clerical tasks such as sorting, copying, and proofreading.
• Support the planning and execution of onsite and offsite company events by assisting with logistics, coordination, and preparation activities.
• Maintain continuous front desk coverage or ensure appropriate backup, adhering to established receptionist protocols and maintaining strict confidentiality.
• Secure and transport guest registry and staff sign-in logs to the designated meeting location in the event of an emergency.
• Provide administrative support using the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Organize and maintain filing systems, correspondence, and records with accuracy and efficiency.
• Perform other duties as assigned in support of daily office operations

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED