RECEPTIONIST/SWITCHBOARD OPERATOR- DAY 7:00 AM - 3:30 AM

UHS • Westampton Township, NJ

20d

About The Position

Hampton Behavioral Health Center is seeking a full-time Receptionist/Switchboard Operator. The position is scheduled Monday through Friday, 7:00 AM to 3:30 PM. The operator answers incoming and interdepartmental telephone calls and routes them to the appropriate department or person. The role also greets visitors professionally, takes messages when appropriate, and conducts telephone and in-person interactions in a professional manner. Familiarity with a hospital telephone system and the ability to work professionally with varied populations are required. The operator must respond quickly and efficiently to emergency and crisis situations and read and interpret the fire alarm board.

Hampton Behavioral Health Center is a private behavioral healthcare center providing diagnostic and treatment services for adults, adolescents, and older adults through inpatient and outpatient programs. Its mission centers on excellence in diagnosis, treatment, and education.

Requirements

• High school graduate or GED certification.
• Excellent customer service and phone skills.
• Familiarity with a hospital telephone system.
• Ability to work with varied populations in a professional manner.
• Ability to respond quickly and efficiently to emergency and crisis situations.
• Ability to read and interpret the fire alarm board.

Nice To Haves

• Previous experience working in a medical office.

Responsibilities

• Answer incoming telephone calls and interdepartmental calls.
• Route calls to the appropriate department or person.
• Greet facility visitors in a professional and pleasant manner.
• Take messages when appropriate.
• Conduct telephone and in-person interactions professionally.
• Respond quickly and efficiently to emergency and crisis situations.
• Read and interpret the fire alarm board.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED