Receptionist & Program Aide (8677)

The Salvation Army•Amarillo, TX

2d•Onsite

About The Position

Provides general program and information about the Corps operations and services; receives and receipts deliveries and donations; greets and announces visitors and clients; provides administrative assistance for the Social Services, Food Pantry and Christmas Season Programs; performs routine clerical work such as typing and filing.

Requirements

High school diploma or G.E.D.
Prior experience working with the public performing customer service or receptionist responsibilities, or Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.
Ability to meet attendance requirements.
Ability to read, write and communicate the English language effectively.
Ability to operate a telephone and/or switchboard.
Ability to sort documents alphabetically and numerically.
Ability to perform continuous walking, stooping, standing, and climbing while functioning in the food pantry capacity.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.

Nice To Haves

Valid State Drivers License

Responsibilities

Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information
Receives, greets and announces visitors in a courteous and tactful manner
Provides assistance to callers and visitors by answering questions and providing instructions and referrals
Sorts and distributes mail; ensures all mail reaches appropriate destination
Receives and prepares receipts for donations, packages, express mail and items delivered to the lobby
Assists Program Coordinator during the Christmas Season with all aspects of the Angel Tree distribution program
Provides administrative support for the Angel Tree program.