Receptionist & Program Aide

THE SALVATION ARMY•Amarillo, TX

4d•Onsite

About The Position

The Receptionist & Program Aide provides general information about Corps operations and services and supports the Social Services, Food Pantry, and Christmas Season Programs. The role greets and assists visitors and clients, answers and routes telephone calls, receives and receipts deliveries and donations, and performs routine clerical work such as typing and filing. The position is scheduled Monday through Friday, 9 a.m. to 2 p.m., in Amarillo, Texas.

Requirements

High school diploma or GED.
Prior experience working with the public in customer service or receptionist responsibilities, or an equivalent combination of training and experience providing the necessary knowledge, skills, and abilities.
Ability to meet attendance requirements.
Ability to read, write, and communicate effectively in English.
Ability to operate a telephone and/or switchboard.
Ability to sort documents alphabetically and numerically.
Ability to perform continuous walking, stooping, standing, and climbing while working in the food pantry.

Nice To Haves

Valid state driver’s license (preferred).

Responsibilities

Answer telephone calls, transfer them to the appropriate destination, respond to callers’ questions, and provide accurate information.
Greet and announce visitors courteously and tactfully.
Assist callers and visitors by answering questions and providing instructions and referrals.
Sort and distribute mail, ensuring it reaches the appropriate destination.
Receive and prepare receipts for donations, packages, express mail, and items delivered to the lobby.
Assist the Program Coordinator with all aspects of the Angel Tree distribution program during the Christmas Season.
Provide administrative support for the Angel Tree program.
Provide administrative assistance for Social Services, the Food Pantry, and Christmas Season Programs, including routine clerical work such as typing and filing.