Receptionist/Patient Relations Float (Requires travel to all clinics)

Health First Community Health Center • Owensboro, KY

15h • Hybrid

About The Position

Join Our Team as a Receptionist/Patient Relations Float! This is a full-time, float position that requires travel to other clinics as needed for coverage. We provide mileage reimbursement for travel outside of normal daily commutes to your base location. If you’re passionate about providing exceptional patient care and enjoy a fast-paced environment, we’d love to hear from you!

Requirements

• High School graduate or equivalent.
• One year of related work experience required.
• Excellent guest service, communication and multi-tasking skills required.
• Must be able to perform under pressure and emergency conditions.
• Requires both mental and physical flexibility to meet the dynamic demands of the healthcare environment.
• Requires decision-making capacity within the parameters of the organization’s policies/procedures and current standards of care.
• Must have a valid drivers license.
• Willing to submit to a background check and oral drug screen.
• Constant interpersonal skills, teamwork, customer service, reading, speaking, writing and understanding English, and problem analysis.
• Frequent creativity, mentoring, presentations/teaching.
• Frequent decision making and independent judgment or action.
• Frequent keyboarding, sitting, standing, hearing and talking.

Nice To Haves

• Experience with eClinical Works is a plus.

Responsibilities

• Greet patients promptly and courteously at each visit.
• Assist new patients with registration and review their information for completeness.
• Verify and update patient information using the Kiosk System.
• Schedule follow-up appointments according to clinic protocols.
• Make return appointments, provide slips, and complete patient check-outs in the system.
• Balance the cash drawer and tally copays for daily encounter reports.
• Run end-of-day reports on check scanners and credit card machines.
• Scan and file patient information into the EMR system.
• Monitor the waiting room for patient flow and keep the area neat and orderly.
• Answer incoming calls and take accurate messages.
• Distribute incoming faxes and send outgoing faxes.
• Provide coverage for other employees as needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with employer contributions.
• Monday–Friday schedule.
• 10 paid holidays.
• Generous PTO.
• Mileage reimbursement for travel outside of normal daily commutes to your base location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED