Receptionist / Office Assistant

Veolia•Boston, MA

1d•Onsite

About The Position

The Receptionist/Office Assistant position is the primary point of contact for the Boston Corporate Office which plays a vital role in the smooth functioning of the office. This candidate should maintain professionalism and efficiency in the workplace and assist with a variety of administrative support duties. The Receptionist serves as a face and voice of the Boston office. The ideal candidate will uphold a positive and welcoming environment that reflects Veolia’s culture. A high sense of customer satisfaction, hospitality and customer service is required.

Requirements

GED required, advanced degree preferred.
Minimum two years prior reception/office assistant experience required.
A high sense of customer satisfaction, hospitality and customer service is required.
Familiarity and knowledge of the Google environment.
Able to work independently and handle a wide variety of situations, including conflict resolution and troubleshooting issues.
Excellent verbal/written communication, organizational, prioritization.
Time-management skills and attention to detail required.
Must have initiative, self-motivation.
Demonstrate a professional, positive, and approachable demeanor in working and effectively communicating with a diverse group of people.
Exercise discretion, judgment, tact and poise in handling highly sensitive and confidential information.
Proactive approach to each task to anticipate needs, establish contingency plans and minimize risks to ensure optimal outcomes.
May be required to move or lift office supplies.
Must take care in moving or lifting office supplies.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee must occasionally lift, and or move up to 25 pounds.
Good Specific vision abilities required for this job include close vision, distance vision, color vision, and ability to adjust focus.

Responsibilities

Manage reception area and greet visitors professionally.
Answer calls, screen and direct them appropriately.
Troubleshoot and direct inquiries from the public and customers to appropriate departments.
Monitor visitor access and maintain security protocols.
Process incoming/outgoing mail and express shipping.
Maintain visitor log and coordinate building access.
Oversee conference room bookings using Kadence software.
Maintain office supplies inventory and kitchen areas.
Monitor and maintain office equipment.
Coordinate catering for meetings and social events including the Social Committee initiatives.
Support sustainability initiatives.
Provide clerical assistance to management team.
Process expense reports and invoices.
Maintain Administrative Google Drive.
Update employee email distribution lists.
Reconcile shipping invoices.
Support office projects as need.