Receptionist/HR Assistant

Cleaning Technologies GroupCincinnati, OH
Onsite

About The Position

Be the First Impression of Our Company—and a Key Part of Our People Team Are you organized, personable, and passionate about creating positive experiences? We're looking for a Receptionist / HR Assistant who thrives in a fast-paced office environment and enjoys balancing exceptional customer service with meaningful administrative and Human Resources support. In this role, you'll be the welcoming face and voice of our organization while playing an important part in supporting employee engagement, onboarding, and HR operations. If you enjoy variety in your day, love staying organized, and take pride in helping both employees and visitors feel valued, we'd love to hear from you.

Requirements

  • 1–2 years of experience in an office, administrative, receptionist, or customer service environment.
  • High level of professionalism, discretion, and attention to detail.
  • Strong organizational and multitasking abilities.
  • Ability to work independently while collaborating effectively with others.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite, including Excel.

Nice To Haves

  • Previous Human Resources experience or exposure is preferred.
  • SharePoint experience is a plus.
  • Bilingual English/Spanish skills are a plus.
  • Friendly, approachable, and service-oriented mindset.
  • Strong follow-through and accountability.
  • Ability to prioritize competing responsibilities and meet deadlines.
  • Adaptability and willingness to learn new systems and technologies.
  • Reliability, punctuality, and a positive attitude.
  • Commitment to maintaining confidentiality and professionalism at all times.

Responsibilities

  • Create a warm, professional, and welcoming experience for visitors, customers, and employees.
  • Answer and direct incoming phone calls with professionalism and efficiency.
  • Manage visitor check-in procedures, maintain visitor logs, and issue badges as needed.
  • Coordinate incoming and outgoing mail, packages, and deliveries.
  • Maintain a clean, organized, and professional reception area.
  • Schedule appointments and manage calendars.
  • Prepare documents, maintain records, and perform accurate data entry.
  • Create and maintain spreadsheets and reports using Microsoft Excel.
  • Organize files and assist with a variety of clerical and administrative projects.
  • Coordinate catering orders and other office support activities as needed.
  • Assist with new-hire onboarding by preparing onboarding packets and materials.
  • Support employee recognition and engagement initiatives.
  • Provide administrative assistance to the Human Resources Department and Quality Manager.
  • Maintain confidentiality while handling sensitive employee and company information.
  • Crosstrain within Human Resources to provide backup support and contribute to team success.
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