Receptionist / Hospitality Assistant (4-month contract)

Osler, Hoskin & Harcourt LLP • Ottawa, ON

8h • CA$54,850 - CA$61,700 • Onsite

About The Position

Osler, Hoskin & Harcourt LLP is seeking a Receptionist / Hospitality Assistant to join their Office Services department in their Ottawa Office. This is a full-time, 4-month term contract position, with an estimated end date of October 2026. The role is open to candidates with a background in hospitality, customer service, and/or professional services. The firm is one of Canada's leading business law firms with over 1,300 members across multiple offices in Canada and New York, known for its strong firm culture that nurtures mentoring and idea exchange.

Requirements

• High school diploma
• Superior organizational and multitasking skills with ability to effectively prioritize and manage time
• Excellent communication skills (both oral and written), focused listening, interpersonal skills
• Proficiency with computers including Word, Excel, and Outlook skills
• Knowledge of office practices and procedures
• Regular attendance and reliability
• Attention to detail
• Independent worker and team player
• Positive attitude, patience and resilience

Nice To Haves

• One or more years of hospitality and/or customer service experience is preferred
• Experience with iManage software would be an asset
• Flexibility to work extra hours when required

Responsibilities

• Answering and redirecting incoming phone calls
• Greeting clients/visitors in person
• Answer inquiries and assist Firm members with boardroom, hospitality and office services requests
• Process boardroom meeting requests for Firm members through the Firm's Event Management Systems ("EMS") and coordinate catering components
• Ensure all kitchens are maintained to Firm standards by verifying coffee and dishwashing machines operate properly and stock necessary supplies such as cream, milk, sugar, plates, cutlery, glasses and clean sinks, refrigerator, microwaves and countertops
• Maintain inventory levels of snacks, beverages, coffee, tea, stationery supplies etc. Ensure stocks are adequately replenished on a regular basis and place regular orders
• Ensure all boardrooms are kept clean and report any damages, for example, dirty carpets or scratches on furniture
• Assist with setting up of boardrooms for special functions
• Set out catering and beverage orders in the client centre, maintain boardrooms throughout the day, and ensure food and beverage presentation meets standards before service
• Occasional assistance outside of regular working hours may be required and will be compensated accordingly
• Performs other duties as required

Benefits

• Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.
• Accommodations are available upon request for candidates in all phases of the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED