Seasonal Store Advisor - 4 month contract
About The Position
MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where employees can be themselves. Members visit MEC for gear and advice on various outdoor activities like hiking, camping, climbing, cycling, watersports, snowsports, and travel. The Seasonal Store Advisor will assist members in planning trips and finding the right gear, while also being part of a team that values collaboration and a shared passion for the outdoors. The role offers opportunities for growth and learning about new products and sustainability initiatives.
Requirements
- Like working with a diverse, inclusive, hands-on, collaborative team.
- Passionate about the outdoors.
- Product knowledge in camping, cycling, packs or any other outdoor activity is a great asset.
- Want to connect people with quality products to encourage active outdoor lives.
- A “can do” person who likes to learn new things.
- Skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
- Good natured, outgoing welcoming vibe and genuinely like helping people.
- Customer service is not just a skill, it’s a mindset.
- Ability to go out of your way to provide an excellent member experience.
- Can lift 50 lb. and walk 10,000 steps per day.
- Previous retail or customer service experience is a plus, not a must.
- Curious about gear and want to learn more – training will be provided.
- Fully open availability to work Saturdays or Sundays.
Nice To Haves
- Bonus points if you’re also available to work a variety of shifts between Monday and Friday, 7:00am and 9:00pm.
Responsibilities
- Give exceptional member service by matching people with gear that suits their needs.
- Share real-world experience about products.
- Assist with visual merchandising.
- Lend a hand to other staffers.
- Chat with members about products and connect them with what they’re looking for.
- Ask open-ended questions to understand members’ needs.
- Share product knowledge and industry-leading advice on gear, including personal recommendations.
- Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
- Help behind the scenes to organize inventory and get members the products they need.
- Spread the word about MEC events and services.
- Learn about new products, technology and features (including sustainability).
- Help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
Benefits
- Competitive hourly rate and clear pay increase program.
- Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
- Opportunities to join outdoor excursions with other MEC staffers.
- Equipment Demonstration Program (EDP) – gear rental program.
- Training and product knowledge.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
