Receptionist / Front Desk
Erickson Senior Living•Ashburn, VA
•Onsite
About The Position
Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.
Requirements
- Proven work experience as a receptionist, front desk representative, or similar role
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong verbal and written communication skills
- Professional appearance and customer-focused attitude
- Ability to multitask and manage time effectively
- Strong organizational skills and attention to detail
Responsibilities
- Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
- Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
- Track status of resident involved in a situation, i.e. transported to a hospital, etc.
- Manage resident’s list, alphabetically and by resident apartment
- Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
- Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail
Benefits
- Medical, dental and vision packages
- Annual reimbursement for qualified wellness expenses
- Personal health coaching
- Telemedicine options
- PTO Plans
- Company paid volunteer hours for eligible team members
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
- 30% discount on food and drinks at on-site dining venues
- Additional healthy choice meal options at discounted prices
- Growth Opportunities
- Education assistance
- Certification reimbursement
- Access to over 6,000 courses through our online learning library
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
