Receptionist / Front Desk Support

Pet Resort at Greensprings•Williamsburg, VA

1d•Onsite

About The Position

Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Front desk support is highly interactive with dogs and cats, including helping customers drop off and pick up. Light housekeeping is also expected (maintain the lobby, help with laundry, etc.). Support with doggy daycare as needed. Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift with support in the back kennel. We have a great supportive team and are looking to add to our growing needs. If you love working with animals and are customer oriented- this job is for you!

Requirements

Responsible, friendly and outgoing
Able to multi-task and be highly organized
Prioritize customer needs
Able to use computer software and payment system
Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning
Work with many different types of dogs and cats
Able to work weekends and holidays

Responsibilities

Answering phone calls
Booking boarding/daycare dates
Interacting with customers and their pets
Calling veterinarian offices to confirm vaccinations
Providing information on additional services (dog walking, bathing, daycare, etc.)
Helping customers drop off and pick up pets
Maintaining the lobby
Helping with laundry
Supporting with doggy daycare as needed