Receptionist / Front Desk Coordinator

Opulence Education Group•Toronto, ON

3d•Onsite

About The Position

The Receptionist / Front Desk Coordinator plays a key role in ensuring the smooth and efficient operation of the college's front office. The ideal candidate will be organized, professional, and approachable, with strong communication skills and proficiency in Microsoft Office and Outlook. This position supports daily administrative activities while delivering excellent customer service to students, staff, and visitors.

Requirements

Proficiency in Microsoft Office Suite (Word, Excel), Outlook, and strong computer skills.
Excellent verbal and written communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Detail-oriented with a high sense of responsibility, discretion, and professionalism.
Positive attitude and strong customer service orientation.

Nice To Haves

Prior experience in a receptionist, administrative assistant, or similar role is preferred.

Responsibilities

Greet and assist students, visitors, and staff with courtesy, professionalism, and a welcoming attitude.
Manage incoming and outgoing phone calls, screen, respond, or redirect as appropriate.
Coordinate the handling and shipping of distance education packages using Express Post software.
Review, distribute, and track instructor packages upon course completion, coordinating with relevant departments.
Issue certificates to students upon course completion and enter grades accurately into the Student Administration System (SAS).
Upload and manage witness documents, following up with students on missing documentation.
Receive and manage incoming mail, boxes, and supplies.
Maintain master copies of important documents for instructors and staff, ensuring they are up-to-date and accessible.
Oversee the operation and maintenance of the postage machine, coordinating postage payments.
Compose routine correspondence including letters, faxes, and memos as required.
Maintain an organized, well-stocked supply of office materials and supplies.