Receptionist / Front Desk Associate

Savannah Country Club•Savannah, GA

9d•Onsite

About The Position

The Receptionist serves as the first point of contact for members, guests, and visitors, providing a warm, professional, and welcoming experience. This role is responsible for managing front desk operations, handling communications, and supporting administrative functions to ensure seamless daily club operations.

Requirements

High school diploma or equivalent required
Strong communication and interpersonal skills
Professional appearance and demeanor
Ability to multitask and remain organized in a fast-paced environment
Proficiency in Microsoft Office (Outlook, Word, Excel)

Nice To Haves

Previous customer service or front desk experience preferred
Experience with club management systems (e.g., Jonas) is a plus
Exceptional customer service and member-focused attitude
Strong attention to detail and organizational skills
Reliable and punctual
Ability to handle sensitive information with professionalism
Team-oriented with a positive, can-do attitude

Responsibilities

Greet members, guests, and visitors in a friendly and professional manner
Answer and direct incoming phone calls promptly and courteously
Assist members with general inquiries, reservations, and club information
Manage front desk area, ensuring it remains organized and presentable
Receive and distribute mail, packages, and deliveries
Maintain accurate records, logs, and basic member information
Support administrative tasks such as data entry, filing, and document preparation
Coordinate with departments (golf, tennis, dining, fitness, etc.) to assist member needs
Handle member concerns or direct them to the appropriate department
Assist with event sign-ups, reservations, and check-ins as needed
Monitor clubhouse traffic and ensure proper guest sign-in procedures