Receptionist/Floater (Part time; Tuesday-Thursday)

Blackstone Consulting, Inc.•Austin, TX

18h•Onsite

About The Position

Blackstone Consulting, Inc. is seeking customer service-driven individuals with good people skills to work as a Receptionist/Floater. The ideal candidate will be well-organized, have strong attention to detail, and possess customer service experience. This role requires pride in work and adherence to the highest standards. The position involves working onsite at a global leader in innovation and technology, covering client campuses in the Austin area. Flexibility in scheduling is essential, as the workdays are Tuesday through Thursday between 7:30 am and 5:00 pm. The receptionist will need to fill in at various building lobbies during vacations, schedule changes, breaks, and lunches, requiring excellent time management, punctuality, and flexibility. Responsibilities also include monitoring and maintaining the working area and equipment for cleanliness, proper maintenance, and safety, strictly following attendance policies and work attire guidelines. Additional administrative duties include laminating, data entry, word processing, and tracking/managing inventory.

Requirements

1-3 years of related experience.
Excellent written, technical, and communication skills.
Ability to prioritize conflicting tasks and meet deadlines.
Professional composure at all times throughout the day.
Effective time management including the ability to multi-task, organize and prioritize.
Customer service experience
Ability to receive and provide feedback when necessary.
Establishes and maintains positive relationships.
Ability to influence others, handle conflict appropriately, know when to escalate issues upward and when to apply common sense.
Flexibility with last minute schedule changes.
Clean driving record - subject to DMV and Background Check.
Reliable transportation, as you may need to leave one location and drive to a new location mid-day.
Customer service: 1 year (Required)

Nice To Haves

Proficiency with Calendar, Mail, and other OS X based office systems is a plus.

Responsibilities

Receives and directs guests to appropriate locations and personnel/contacts.
Maintains a detailed guest database.
Issues temporary badges when necessary.
Notifies personnel of guest arrival.
Requires use of company intranet, telecom networks and other computer and iOS- based systems.
Applies acquired job skills and company policies and procedures to complete assigned tasks.
Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
Flexibility in scheduling is essential as our business need is Tuesday through Thursday between the hours of 7:30 am to 5:00 pm.
Will need to fill in at any of our building lobbies during vacations, last minute schedule changes, breaks, and lunches.
Individual will need to have excellent time management skills, be punctual, and be flexible to jump in and help wherever is needed.
Monitor and maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety.
Must strictly follow our team's attendance policies.
Must follow our team's work attire guidelines.
Other administrative duties will include laminating, data entry, word processing, and tracking and managing inventory.