Receptionist / Escrow Assistant

Old Republic Title

16d•Onsite

About The Position

Old Republic Title is seeking a professional, organized, and customer-focused Receptionist / Escrow Assistant to join our team. This is an excellent opportunity for someone who enjoys interacting with people, thrives in a fast-paced environment, and is looking to build a long-term career in the title and escrow industry. As the first point of contact for our office, you'll play an important role in creating a welcoming experience for clients, attorneys, lenders, real estate professionals, and visitors. Beyond reception responsibilities, you'll receive hands-on exposure to the escrow process and gradually take on additional responsibilities supporting our Escrow Officers, making this an ideal opportunity for someone eager to learn and grow. This position is fully in-person, Monday-Friday, at our North Ogden, UT location.

Requirements

A friendly, professional, and service-oriented individual who enjoys working with people.
Strong organizational skills with exceptional attention to detail.
Ability to multitask, prioritize competing responsibilities, and remain calm under deadlines.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite and Outlook.
Ability to work independently while collaborating effectively with a team.
Sound judgment, initiative, and a willingness to learn.

Nice To Haves

Previous administrative, receptionist, customer service, escrow, title, banking, legal, or real estate experience is a plus, but we're willing to train the right candidate.

Responsibilities

Serve as the face of our office by greeting clients and visitors with professionalism and exceptional customer service.
Answer and direct incoming calls while providing timely assistance to customers and internal team members.
Maintain a clean, organized, and welcoming reception area and conference rooms.
Receive, sort, and distribute incoming mail, deliveries, and courier packages.
Process outgoing mail and overnight shipments.
Assist with daily branch accounting activities, escrow receipts, and banking procedures.
Open new escrow and title orders with accuracy and attention to detail.
Support the escrow team by requesting payoffs, HOA information, utility demands, and other closing-related documentation.
As you grow in the role, begin assisting Escrow Officers by taking new orders, sending Preliminary Reports and Title Commitments, communicating with clients, and providing administrative support throughout the transaction process.
Perform additional administrative and operational duties that contribute to the success of the office and our clients.

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets