Escrow Assistant

Mother Lode Holding Company•Cedar Park, TX

2d•$21 - $25•Onsite

About The Position

This role is typically found in a branch/office setting where the assistant provides support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. The assistant may provide general support for a team or partner with an escrow officer. The primary focus is on residential transactions.

Requirements

Solid understanding of functional tasks.
Assistance may be required from more experienced team members, which will vary depending on task complexity.
Work may be reviewed for new or more complex tasks.
Provide a wide range of support within a functional area.
Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations.
Works on problems of moderately complex scope where action requires a review of a variety of factors.
Researches and obtains information for a wide range of complex data.
Exercises judgment within defined procedures and practices to determine appropriate action.
Follows department processes and procedures and may make recommendations to these processes.
No responsibility for the supervision of others.
Works under general supervision, acting on own initiative.
Uses expertise of more experienced level team members and leverages additional resources to confirm solutions.
Customer service skills.
Problem solving skills.
Strong organizational skills.
Knowledge of MS Office suite.
Excellent verbal/written communication skills.
Able to maintain professionalism and a positive service attitude at all times.
Strong detail orientation.
Knowledge of company and/or client operating systems.
High School diploma or equivalent.
2+ years experience in an escrow related experience.

Responsibilities

Performs a wide range of administrative duties to gather information and assist in the escrow process.
Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions.
Communicates requirements and other information to clients.
Interprets various agreements as they relate to closing and prepare all documents required for transactions.